Contact & FAQs

Why The Genuine Company?

The Genuine Company is a sustainability oriented brand that recreates and innovates your home essentials. We make it our mission to bring you safe, effective products, consciously packed. We focus on the essential & simple solutions for you to trust without having any doubt.

What are the pods?

The pods are innovative detergent concentrates encapsulated in a water-soluble film. These pods are designed to provide a convenient and sustainable way to use cleaning detergents.

How do I use the pods? Do I have to open them?

Using our pods is easy! Simply drop one pod into the bottle, fill the bottle with tap water to the line, shake and it will dissolve. There's no need to unwrap or measure – the pod takes care of everything.

Are the pods environmentally friendly?

Absolutely! Our pods are crafted with sustainability in mind. The film dissolves harmlessly in water. The detergent formula is also formulated with eco-friendly ingredients, reducing the environmental impact of your cleaning routine.

Can I use the pods for different types of cleaning?

Yes, our pods are versatile and suitable for various types of cleaning, including bathroom, kitchen, glass and multipurpose. The concentrated formula ensures effective cleaning power for all your cleaning needs.

How do the pods contribute to sustainability?

The pods help reduce plastic waste by utilizing a water-soluble film that dissolves in water. Additionally, the concentrated formula and the reusable bottle require less packaging and transportation, further minimizing the environmental footprint.

Where can I purchase the pods?

The pods are now available online and at Spinneys and Waitrose in the UAE.